Friday, 16 October 2015

How To Check & Fix Proximity Sensors Issues In Asus Zenfone 2 Laser Smartphones

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Hi , After receiving mails from our users regarding Asus Zenfone Laser 2 Issues In proximity Sensor . We decided to post an article on how to fix this issue , and also to find out what is causing this issue . There may be two reasons for this , either the screen protecter you are using or the mobile you have got might be defective . In second case , we cannot fix it , but we should find out if we are the reason for the issue or the mobile itself .

Fix Proximity Sensors Issues In Asus Zenfone 2 Laser

Here are the steps to test your proximity sensor in your Asus Zenfone 2 Laser :

1. Open the Calculator App on your mobile

2. Now Enter : .12345+= on your calculator .

3. You will find SMMI Test Menu which will have all the sensors test.

Asus Zenfone 2 Laser Proximity Sensor Issue SMMI Test

4. Select Single Test Option .

5. Now Select Proximity Sensor .

Asus Zenfone 2 Laser Proximity Sensor Problem

If you are using any screenguard , it recommended to remove it before testing , Atleast remove the screenguard on the top part of the mobile where the speakers and Front camera are located .

6. Click On Start to run the test .

Asus Zenfone 2 Laser Proximity Sensor Not Working

7. Now Move your Hands closer , Away and again Nearer to the Sensor[Top Part]

Asus Zenfone 2 Laser Proximity Sensor testing

8. Check if the test show positive reports .

9. If you have got : " The Proximity Test Is Working Well " , then it is surely having issue with the screenguard , You should replace with a good screen protecter .

Asus Zenfone 2 Laser Proximity Sensor Fix

Note : The Proximity Sensor expects no obstacles to be placed in front within a range of 6 cms . So Even Transparent Screen Guard Will also stop the proximity sensor from working !

Hope , You will be able to find the issue and fix it by replacing your screenguard or your mobile phone . In most cases its the problem of the screen guard . You can search for Asus Tampered Glass Protector For Asus Zenfone 2 Laser On Ebay Or Flipkart Or Amazon , and get one for yourself .

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